Christmas Eve Opportunities for Newcomers

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I have discovered over the last several years a surprising source of energy in the preparations for our church’s Christmas Eve worship service. Relative newcomers to the church become the best source of volunteer support for this special night of worship.

Typically, one month before Christmas Eve, I begin making general announcements in worship about the need and importance of Christmas Eve greeter and hospitality support. (I learned the hard way that many of our regular volunteers leave town at Christmas.) When issuing the invitation, I remind the congregation of the many visitors we receive, most from out of town, and how helpful it is to have a friendly face at our entrances and at the hospitality table after worship (where, in Miami fashion, we eat cookies and drink hot chocolate outside in the garden).

Relative newcomers to the church become the best source of volunteer support for Christmas Eve worship.

What surprised me a few years ago, when I started making a more public appeal for assistance, is that many who volunteered were newcomers to the church. By and large they were also new to Miami. It caught my attention that perhaps some were spending the holidays in a new city alone and distant from family. Others seemed excited to participate in a Christmas Eve service for the first time in a new church home. Whatever the reason, I was thrilled with this development.

Currently, because the public appeal provides more than enough volunteers each year, I also send word to our regular ushers and greeters that they can have the night off. I know if the regulars are present, it tends to leave the newcomers with little to do. I also know our regular volunteers need a break. So I kindly thank them for always being willing to serve and ask them to celebrate with me the willingness of the new volunteers to be present on such an important night.

When Christmas Eve arrives, I make it a point to be the one who greets the volunteers as they arrive in advance of the service. I do this in order to thank them personally and to cast the vision for what our church hopes Christmas Eve will be like for our congregation and visitors. I remind them that we are in downtown Miami and our guests will include people coming straight from the beach as well as our homeless brothers and sisters. I want the new volunteers to be prepared. I also want them to be excited to welcome people into a unique and diverse church home on Christmas Eve.

Finally, I commit each year to sending an email on Christmas Day to all of those who volunteered the night before. I thank them for going out of their way to serve God and others on Christmas Eve, and I ask them prayerfully to consider becoming a regular part of our greeting or hospitality team.


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About Author

Dr. Cynthia D. Weems is the Assistant to the Bishop for Congregational Mission in The Florida Conference of the UMC. She participated in the Lewis Center's Lewis Fellows program for outstanding young clergy in 2005-2006.

Be the Welcoming Church cover image of a smiling person warming embracing anotherLewis Center video tool kit resource
Be the Welcoming Church

Learn how your church can make visitors feel truly welcome and comfortable!

The Be the Welcoming Church Video Tool Kit will help you develop a congregation-wide ethos of hospitality and institute best practices for greeting newcomers, making them feel at home, and encouraging them to return. The resource includes engaging videos, a Study and Discussion Guide, and more. Be the Welcoming Church may be used for hospitality training or in adult classes or groups. more. Learn more and watch introductory videos now.