Leaders do not need answers.
Leaders must have the right questions.

Many leaders, especially those at or near the top of leadership in their organizations, find that they are often insulated from the kinds of critical feedback or clues that previously they relied upon to shape their planning and actions. Hal Gregersen suggests some questions for leaders who think they may be in this situation.

How many barriers do people have to cross to talk directly with you?
How much of your typical workweek is spent outside your office or organization?
In a typical conversation, how many questions do you ask and how many statements do you make?
How many times this week have you said, “I don’t know” in response to a question?


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