Charles Arn teaches Christian Ministry and Outreach at Wesley Theological Seminary. He is a past president of the American Society of Church Growth, which is dedicated to the study of evangelism and congregational outreach. He has authored 15 books, edited five others, and is a popular speaker nationally and overseas.

Gary L. McIntosh is a professor of Christian Ministry and Leadership at Talbot School of Theology. He is a church growth expert who has written more than 20 books.

Leading Ideas

The first impression guests leave with determines whether they will be back. So what is it that goes into a good first impression? We interviewed…