Author

Charles Arn teaches Christian Ministry and Outreach at Wesley Theological Seminary. He is a past president of the American Society of Church Growth, which is dedicated to the study of evangelism and congregational outreach. He has authored 15 books, edited five others, and is a popular speaker nationally and overseas.

Gary L. McIntosh is a professor of Christian Ministry and Leadership at Talbot School of Theology. He is a church growth expert who has written more than 20 books.

Leading Ideas
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The first impression guests leave with determines whether they will be back. So what is it that goes into a good first impression? We interviewed…